Clear by design
We explain when files stay in the browser and when a tool sends them for processing.
You stay in control
Browser storage is used only for preferences and selected-file hand-off.
Use with care
Keep your own backups and avoid processing sensitive files unless you are comfortable doing so.
Overview
SmartFiles provides free online tools for common PDF, image, video, and audio tasks. This Privacy Policy describes how SmartFiles handles information when you visit the website or use a tool.
By using SmartFiles, you acknowledge this policy. Our Terms of Service also apply to your use of the Service.
Information we handle
Depending on how you use SmartFiles, we may handle the following categories of information:
- Files and file details: files you choose to process, along with information needed to perform the requested task, such as file name, type, size, and format.
- Technical information: information that browsers and web infrastructure generally send or record, such as IP address, browser and device information, pages requested, timestamps, and diagnostic or error information.
- Preferences: display settings, including your selected light or dark theme.
How we process files
Many SmartFiles tools are designed to process files locally in your browser. In those cases, the file stays on your device while the tool runs.
Some tools may require a file to be sent to a conversion or processing endpoint to provide the requested result. When a tool needs this, the file is used to perform that tool action. Processing behavior can vary by tool, so please review the information shown on the individual tool page before using it with sensitive content.
If you select a file from one SmartFiles page before moving to a tool, we may temporarily keep that selected file in your browser session so it can be transferred to the selected tool. This is browser-side storage and is not intended to be a permanent file backup.
How information is used
We use information only as needed to operate and improve SmartFiles, including to provide the requested file action, keep the Service reliable and secure, troubleshoot errors, prevent abuse, and comply with legal obligations.
We do not sell your files. We do not use files processed through SmartFiles for advertising or to build advertising profiles.
Browser storage and cookies
SmartFiles uses browser storage for essential functionality, such as remembering your theme preference and temporarily passing a selected file to a tool during your browsing session. You can clear browser storage through your browser settings; doing so may reset preferences or remove a pending file selection.
As currently configured, SmartFiles does not use third-party advertising cookies. If we add analytics, advertising, or other non-essential tracking technologies in the future, we will update this policy and provide any notices or choices required by applicable law.
Retention
Files processed locally remain on your device unless you choose to download, save, or share them. For tools that send files to a processing endpoint, the applicable processing service may handle the file for the time needed to complete the request and operate the service. Do not treat SmartFiles as a storage or backup service.
We retain technical information only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law, security needs, or legitimate record-keeping requirements.
Security
We use reasonable measures designed to protect information handled through the Service. However, no online service or method of transmission is completely secure. Please keep your own backups and use caution before processing confidential, sensitive, or irreplaceable files.
Your privacy choices and rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to some processing. You may also have the right to complain to a data-protection authority.
To make a privacy request, use the contact methods available on the SmartFiles website. We may need to verify your request and may not be able to fulfill it where an exception or legal requirement applies.
Children’s privacy
SmartFiles is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to SmartFiles, please contact us so we can review the request.
Changes to this policy
We may update this Privacy Policy when our Service, technologies, or legal obligations change. We will post the updated version here and revise the “Last updated” date. Please review this page periodically.
Contact
If you have questions about this Privacy Policy or SmartFiles privacy practices, please use the contact methods made available on the SmartFiles website.